Housing complaints

Depending on the type of tenant, you have the following options to make a complaint:

For private tenants

If you are a tenant that is currently renting a private property, your landlord should have registered your tenancy with the Private Residential Tenancies Board (PRTB) and your complaint should be made to them.

For housing association tenants

If you are a tenant that is currently renting a local authority or housing association property, then you should contact the housing department using the contact details below.

I do not know who to make a complaint to?

If you do not know who to make a complaint to, then please contact the housing office using the options below who will help you with any questions that you may have.