Customer Care
Contact Us
Contact details for the Council
Customer Service Queries
Details of our customer service query procedure, complaints procedure and our customer charter.
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Strictly necessary cookies enable core functionality such as page navigation. The website cannot function properly without these cookies, so they cannot be switched off. They can only be disabled by changing your browser preferences.
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Name |
Expires |
Purpose |
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ASP.NET_SessionId |
Session |
ASP.Net_SessionId is a cookie which is used to identify the users session on the server. The session being an area on the server which can be used to store session state in between http requests. |
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YSC |
Session |
Registers a unique ID to keep statistics of what videos from YouTube the user has seen. |
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CookieAdvertising |
1 Year |
Cookie that remembers users' privacy choices. |
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CookiePerformance |
1 Year |
Cookie that remembers users' privacy choices. |
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CavanCoCo_cookies |
1 Year |
Cookie that remembers users' privacy choices. |
Performance cookies are used to analyse site usage and to count visits and traffic sources so we can measure and improve the performance of the site. This includes which pages you visited and which links you clicked on.
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Name |
Expires |
Purpose |
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usenewauthrollout |
1 month |
This cookie stores visitor credentials in an encrypted cookie in order to allow the visitor to stay logged in on reentry, if the visitor has accepted the 'stay logged in'-button. |
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__RequestVerificationToken |
session |
This cookie is set by web application built in ASP.NET MVC Technologies. This is an anti-forgery cookie used for preventing cross site request forgery attacks. |
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FormsWebSessionId |
1 month |
The cookie is used if the visitor has filled in personal information on a formula. This information will be filled in automatically on other formulas. This process is used to optimize visitor experience. |
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DcLcid |
3 months |
Used to implement Microsoft-forms on the website. Transfers Input Information from one page to the next. For example, for Long surveys or online orders. Saves explicitly requested short term customisations. For example, saving preferences, language, Location, and so on. Saves unrequested or long term customisations. For example,, saving preferences, language, Location, and so on. Spreads the load on the website evenly, so that the site remains accessible always. |
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_pk_ref, _pk_cvar, _pk_id, _pk_ses, _pk_hsr |
_pk_ref : 6 months |
These cookies enable us to collect and analyse data about how visitors arrive at our site and then how they interact with our site (e.g. content you view and search for and steps taken towards a page). We use the information to help us improve the website. |
Advertising cookies are used to enable Cavan County Council and our partners to serve ads more relevant to your interests. These cookies track your online activity to help us deliver more relevant advertising or to limit how many times you see an ad. Without them you will still see ads, but they might not be as relevant to you.
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Name |
Expires |
Purpose |
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GPS |
1 day |
YouTube cookies which registers a unique ID on mobile devices to enable tracking based on geographical GPS location. |
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IDE |
1 year |
Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
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VISITOR_INFO1_LIVE |
180 days |
This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites; it can also determine whether the website visitor is using the new or old version of the Youtube interface. |
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YSC |
Session |
Registers a unique ID to keep statistics of what videos from YouTube the user has seen. |
Contact details for the Council
Details of our customer service query procedure, complaints procedure and our customer charter.