Dedicated helpline to aid COVID-19 Community Supports

Dedicated helpline to aid COVID-19 Community Supports

A new dedicated helpline, freephone 1800 300 404, is available to offer assistance to isolated and/or vulnerable members of the community in County Cavan during the COVID-19 emergency.

Published on: 30 Mar 2020

If you require assistance - or if you know of a neighbour, relation, or individual in your community who may require assistance - please call the number, encourage them to get in touch, or if they consent for you to do so, call on their behalf.

Phone lines are open from 8am – 8pm, seven days a week, and an email helpline is also available at

The helpline has been set up by Cavan County Council, through the Cavan COVID-19 Community Response Forum, a collaborative effort bringing together a wide range of local stakeholders, who can assist vulnerable or isolated citizens with:

  • Collection and delivery of food, essential household items, fuel, medication
  • Transport to community testing centres, clinical assessment hubs, GP and hospital appointments,
  • Social Isolation supports and engagement
  • Meals and their delivery
  • Other medical/health needs

Chief Executive of Cavan County Council Mr Tommy Ryan said, “I would urge anyone in need of assistance, whether they are self-isolating, have other health issues, or no access to transport, to get in touch and call this helpline”.

“We in Cavan County Council are aware of the fantastic work that is being done at a local level by volunteers, be it neighbours, community groups, GAA clubs, or the Church, and this new helpline will allow us to assist these efforts, by directing support to those who need it,” said Mr Ryan.

Local COVID-19 Community Response Fora have been initiated in every county at the instigation of the Minister for Housing, Planning and Local Government, with local authorities acting as lead agency, co-ordinating the tremendous volunteer effort which has been undertaken by community, sporting and religious organisations throughout the country.

Participants in the COVID-19 Cavan Community Response Forum include:

  • Cavan County Council, including Cavan County Fire Service
  • Health Service Executive
  • An Garda Síochána
  • An Post
  • Cavan Monaghan ETB
  • Civil Defence
  • Cavan GAA County Board
  • Cavan Public Participation Network (representing over 280 community/voluntary groups)
  • Cavan County Local Development 
  • Local Link 
  • Cavan Citizens’ Information
  • Cavan Volunteer Centre
  • Irish Farmers’ Association, Cavan
  • Cavan Cross Cultural Committee
  • Cavan Age Friendly Network
  • Cavan Traveller Movement
  • Diocese of Kilmore
  • Diocese of Kilmore, Elphin and Ardagh
  • Other community, voluntary and sports representatives


Get involved

If you wish to volunteer to offer assistance within your community, please call the helpline or contact Cavan Volunteer Centre by phone on 087-3941198 or online at


To contact the Cavan COVID-19 Community Support helpline, call freephone 1800 300 404 or email Lines are open from 8am – 8pm, seven days a week.